SHIPPING
We are based in Marrakech morroco
Yes, we offer international shipping to many countries. Shipping availability will be confirmed at checkout.
We primarily ship through [e.g., USPS, UPS, FedEx, DHL]. Shipping costs are calculated based on the destination, weight, and dimensions of your order.
All orders are carefully packaged using protective materials to ensure safe delivery. We prioritize eco-friendly packaging whenever possible.
Product weights listed on our website are approximate but very close to actual values, used for accurate shipping cost calculations.
Yes, if your orders are placed within a short time frame and have not yet been processed, we can combine them. Please contact us immediately after ordering.
Yes, we offer free standard shipping on orders over [insert amount, e.g., $100] within the United States.
Yes, local pickup is available. Please select this option at checkout or contact us to arrange pickup.
Delivery times vary depending on your location. Domestic orders typically arrive within 3–7 business days; international orders may take 7–21 business days.
PRODUCT
Our product features [list 3–5 key features like: durability, ease of use, eco-friendly materials, modern design, etc.].
It is made from high-quality [list materials: stainless steel, BPA-free plastic, natural fibers, etc.].
Yes, this product is available in multiple [sizes/colors/variants]. You can view all options on the product page.
Yes, this product is available in multiple Dimensions
PAYMENT
Absolutely. All transactions are processed through secure, encrypted payment gateways to ensure your personal information remains safe.
This could be due to incorrect information, expired card, insufficient funds, or restrictions from your bank. Please try again or contact your card provider.
We do not charge extra fees, but your bank or provider may apply international or transaction fees depending on your location.
Yes, refunds are processed using the original payment method unless otherwise requested or stated in our policy.
Yes, we regularly offer promotions. Subscribe to our newsletter or follow us on social media to stay updated.
WHOLESALE
Yes, we offer special pricing and bulk options for restaurants, resellers, and commercial clients. Please contact us for more details.
Yes, we offer discounts on bulk purchases. Contact our sales team for a custom quote based on your order size.
We strive to offer competitive pricing. If you find the same product at a lower price elsewhere, let us know and we’ll do our best to match it.